Shipping
All orders are shipped from the United States via the United States Postal Service (USPS).
Please note that ALL orders are subject to a 1-3 day processing period regardless of chosen shipping method!
General Order & Shipping Information
Orders are usually processed within 1-3 days of purchase and you can review the available shipping methods below. For further information regarding ordering and fulfillment, please see the FAQs.
Shipping costs are calculated based on the total weight of the order and distance it needs to travel, and may be reviewed in cart and prior to completion of checkout. Delivery Confirmation (tracking) numbers are issued for all domestic and international packages.
International orders may incur customs fees by the receiving country for importing items. Sugar Bunny Shop is not responsible for these fees, which must be paid by the customer upon import.
Please note that even when selecting a Priority Shipping option that the standard order processing time still applies.
International Shipping Methods
*International orders may incur customs fees
USPS First Class Package International Service
First Class mail is the cheapest international shipping method. It has an estimated delivery time of 2-4 weeks, but may take up to 6 weeks if held up by customs.
USPS Priority Mail International
Priority Mail is a much faster option than First Class. It has an estimated delivery time of 6-10 business days, but may take up to 3 weeks if held up by customs.
USPS Priority Mail Express International
Priority Mail Express is only available upon special request. It has an estimated delivery time of 3-5 business days, with a money-back guarantee to select countries. Delivery time frame is guaranteed, but does NOT include processing time. If you wish to use this shipping method for your order, please contact us.
Domestic Shipping Methods
USPS Ground Advantage
Ground Advantage is the cheapest and most reliable shipping method available that includes tracking. It has an estimated delivery time of 2-5 business days.
USPS Priority Mail Flat Rate Padded Envelope
Priority Mail Flat Rate is a discount priority option that is available for small items only. It has an estimated delivery time of 1-3 business days.
USPS Priority Mail
Priority Mail is a faster option than Ground Advantage and may be cheaper on heavier items. It has an estimated delivery time of 1-3 business days.
USPS Priority Mail Express
Priority Mail Express is the fastest shipping option available, with a money-back guarantee and overnight scheduled delivery to most U.S. addresses, including PO Boxes. Delivery time frame is guaranteed, but does NOT include processing time. Please contact us to use this shipping method.
Notes
- Estimated delivery dates provided by USPS or in the shipping calculator are not guaranteed unless using Priority Mail Express.
- Transit times are not absolute and may experience a delay, especially during holiday rush. Please allow extra time for your package to arrive before reporting it as lost. If you have a deadline it is recommended you order well in advance to ensure items arrive on time.
International Customs Fees
- International orders may incur customs fees charged by the receiving country. Sugar Bunny Shop is not responsible for these fees.
- We will not undervalue package contents to avoid customs fees. Tax evasion is illegal and would put our business at risk.
- Original shipping fees will not be refunded if a package is denied and returned due to unpaid customs fees, as USPS will not refund the cost.
